How to Report a Streetlight That is Out or Faulty

To help ensure the Moree Plains and other communities are safe and their streets are appropriately lit, Essential Energy has released a new easy-to-use tool for reporting faulty streetlights on their website, replacing the previous ‘Neatstreets’ system.

What’s New

• Residents can access the portal from their computer, mobile or tablet via the Essential Energy website
• No need to download an application or login to an account
• Improved customer experience from a system more aligned to their needs
• Reporting defects made easier with a seamless design and enhanced technology
• Improved communication pathways between customers and Essential Energy