We are here to Help
Our friendly customer service team is always here to help our community and all information pertaining to Council business, like rates and rubbish.
While we have been inundated with calls during the flood event and have fielded many phone calls to assist, Council is not what is termed the ‘combat agency’ for the recovery phase of the recent/current flood event.
We are governed by SES who are leading the way in getting the Shire back on its feet and therefore we have to refer customers to other agencies that are the best point of contact. Some helpful contacts for community are listed below.
🌎 SES https://www.ses.nsw.gov.au/ Ph 132 500
🌎 Service Australia https://www.servicesaustralia.gov.au/natural-disaster...
🌎 Service NSW https://www.service.nsw.gov.au/floods/financial-assistance
🌎 Resilience NSW https://www.nsw.gov.au/disa.../natural-disaster-declarations
🌎 Live Traffic NSW https://www.livetraffic.com/
As of Monday, 7 November Resilience NSW will be set up in the Ballroom, level 1 Max Centre, Moree and are available to help anyone needing face-to-face assistance with flood recovery around accommodation advice, mental health and wellbeing services, support for businesses, financial assistance, and insurance and legal support.
As flood waters continue to recede this face-to-face service will be available to our outlaying community members.
Mungindi Residents
UPDATE ON TODAY'S WASTE COLLECTION
Residents in Mungindi, please continue to keep your red general waste bins out for collection today, Thursday 3 November.
The truck coming from the Balonne Shire is experiencing an issue with the lift system on the truck, a new truck will be deployed later this afternoon.
Please note that access to the Mungindi Landfill is currently closed due to the recent rain.
NSW Floods - Information and Support Services
Do Not Drive Through Floodwaters Or On Closed Roads
We have all heard the phrase “If it’s flooded, forget it”, yet we still see and hear of people driving through flood waters and on closed roads.
We understand that people are wanting to get back to normality.
When floodwater starts to go down, please do not drive over the roads until the road has been officially reopened.
We actively publish the list of roads that are open and those which remain closed on the pinned post of Council's Facebook page, Council’s website and Live Traffic NSW.
We are working hard to get these roads opened, as quickly and as efficiently as we can, everyone can do their part by staying off closed roads until deemed safe to use.
IF IT’S FLOODED, FORGET IT.
Flood Disaster Recovery Payments Now Available
Over the weekend the Commonwealth Government quietly activated the Australian Government Disaster Recovery Payment - which is a cash grant of $1,000 per adult and $400 per child - for the Moree Plains, Gunnedah and Narrabri local government areas, as a result of the flooding.
Those who were directly impacted by floodwaters have until 28 April 2023 to make a claim here New South Wales Floods, September 2022 - Australian Government Disaster Recovery Payment - Services Australia
Landfills and Waste Removal - Tuesday 1 November
BOGGABILLA LANDFILL
Closed today, Tuesday 1 November, due to wet weather.
Landfills in the Shire.
✅ Moree Waste Management Facility - Open 7.15am to 4.15pm
✅ Biniguy
✅ Boomi
✅ Garah
✅ Gurley
✅ Terry Hie Hie
✅ Pallamallawa
✅ Mungindi - Open normal hours on Friday - weather pending
✅ Weemelah
Weekly kerbside collections have returned to normal within the Shire, with exceptions to the Boomi, Weemelah and Mungindi schedules due to the road closures.
Newell Highway - North
The recently closed Newell Highway heading north from Moree is now open with traffic control in place.
Please drive extremely carefully and to the conditions.
Newell Highway South from Moree - is open to all traffic
Edward Street Bridge Update
The Edward Street bridge has now reopened to traffic - Thursday 27 October.
Coles Moree and Click&Collect
Coles Moree will be able to offer Click&Collect services in approximately the next 90 minutes. Please be mindful that some stock is limited and that the supermarket’s full range of products are still being replenished.
Coles Moree has requested residents who have the means to do so to shop in-store and leave the Click&Collect option for community members who are still isolated because of flooding.
Flood Debris and Waste Collection For Flood Affected Residents
The Moree Waste Management Facility is now open and available to take flood waste, at no charge!
Flood debris and waste from flood impacted properties will also be collected from the kerbside free of charge for residents in the flood affected area subject to receiving an Evacuation Order.
Collections will commence on Thursday 27th October 22
Flood debris and waste can be placed on the kerbside from now and over the weekend.
For those placing waste on the kerb, the following categories of waste will be collected:
✅ food waste (Please place in your red lid bin first for normal collection. If the bin is full, put food waste in a container on the kerbside. Food waste can also be taken to the Moree Waste Management Facility free of charge)
✅ hard bulk waste (furniture, carpets, mattresses) other debris and general waste (cardboard etc)
✅ green waste (vegetation)
✅ scrap metal (whitegoods and e-waste)
Hazardous materials (gas bottles, paint, pool chemicals, unlabelled drums) can be placed on the kerbside but please separate these from other forms of waste where possible.
For those with insurance, please contact your insurer first to find out exactly what your policy covers and how the company would like it to be disposed of. If you are having issues with your insurer, please contact the Insurance Council of Australia at www.insurancecouncil.com.au
For the safety of residents and our contractors, please ensure that you stay clear of the kerbside when our contractor is on-site at your residence.
Thursday 27 October Collection
Council advises that the kerbside bin collection for tomorrow, Thursday 27 October, will be as per normal except for those properties that are still under evacuation orders or road closures.
Residents are asked to please place their general waste and recycling (red and yellow) bins out for collection.
Sandbags from the floods
For anyone with sandbags, please dispose of their contents in your garden or yard. You are more than welcome to keep the sandbags.
Information Around Assistance
Service NSW's Disaster Assistance Finder provides information on services and resources available to people and businesses that have been impacted by natural disasters.
Go to https://disasterassistance.service.nsw.gov.au/ to access the tool or ring Service NSW on 13 77 88 to speak to someone on the phone.
Financial Assistance Available for Natural Disasters
New South Wales Floods - Disaster Recovery Allowance.
https://www.servicesaustralia.gov.au/new-south-wales-floods-september-2022-disaster-recovery-allowance
Access to Woolworths
The Dr Hunter Bridge will reopen at 9:30 am (Tuesday 25 October) and only for Moree south side residents to access Woolworths.
Council asks for south side residents to shop in person if possible and leave the Click & Collect option for north side community members, outer laying villages and isolated residents.
All other streets north of the Dr Hunter Bridge will remain closed as the evacuation order has not been lifted yet.
All other bridges remain closed for now.
Pally Landfill
The Pallamallawa landfill will be opened today, Tuesday 25 October, for residents to dispose of their waste.
No other landfills are opened at this stage.
Kerbside Collection – Postponed – Tuesday 25 October 2022
The kerbside collection scheduled for tomorrow, Tuesday 25 October 2022 is postponed due to flooding and road closures.
❌ Boggabilla
❌Toomelah
❌ North Moree
We will advise when a new collection date can be rescheduled.
Moree Landfill
Ashley Wastewater Update
Council apologises for the inconvenience caused.
Using Newell Highway (South) For Essential Resupplies
✅ Newell Highway (south) open to local residents for resupplying in Narrabri. All vehicle types can now use the Highway.
👉 Travel is to be done during daylight hours ONLY.
😊 If you are from out of town and need to head south you may do so, however only local residents are able to return back into the Shire.
👉 Trucks on the Newell Highway are bringing supplies to restock Moree and nothing else.
🐄 - Watch out for cattle
❌ No access to Queensland on the Newell Highway (north) at this stage.